FAQ’s

Wearing your wig

How do I put on and wear my wig?

Take your new hairpiece out of its packet and keep in mind to give it an vigorous shake to let air filter through into the wig fibres. They’ll tend to be a bit flat inside the packet right after shipping, and this can make your new hairpiece spring into life. For those who have or use a wig cap, place this on your head first.  Ensure the front of the wig cap is sitting on your natural hair line, and that all your hair is concealed under the cap. When you have long hair and you do not have a wig cap, twist your hair into a tight French Twist and pin it to the crown of your head. You may use bobby pins to stick your own hair down flat to your head.

With the tag at the back, grasp the wig one hand each side of the netting cap and place it on your head. Slide your fingers along the rim of the cap, one to the front of the wig and one to the back, making sure as you go that the cap is covering all of your head. The wig really should not cover your ears. You can find two small tabs at the ears and they must be positioned to ensure that they’re equal on both sides in front of your ears. This can let you know that your wig is on properly and it is these tabs that will indicate the position of he wig rather than the part as a side parting wig can be easily miss-fitted if you try to use the part as a guide to its positioning. The front of your wig really should be positioned ideal at, or slightly behind, your natural hairline. You can find adjustment straps inside the back of your wig, and they can be used to tighten or loosen the wig for a more comfortable and secure fit.

Now take a look at the new you! Don’t despair if your new wig doesn’t look perfect at first, as you might need to play around with it somewhat.  It is recommended you use Wig styling Merchandise rather than typical hairspray and moose, as they are not as harsh on the wig fibres. Depending on the style you’ve got bought the fringe may have to be cut to suit your face, some wigs might will need the fringe teased a little and fluffed to get them sitting the way you want.  It is just like your own hair, it needs to be styled first to accomplish the best look.

What is Remy Hair?

Remy hair is hair that has most of its cuticles intact and the hair is aligned all in same direction. For these reasons Remy hair does not matt or tangle as easily if carefully looked after.  Remy hair has a smoother, shinier and healthy appearance which enhances its natural look.

Construction Styles e.g. mono, capless, skin etc

There are several unique constructions procedures for wigs and each has its own advantages.

Traditional Cap

Essentially the most common style found, this cap has a lace piece inside the cap under the crown region, which gives comfort to the wearer. This wig will generally have a Skin like piece within the portion region, which the hair is attached to so that when looking down on the part region it creates the illusion which you are looking at the wearer’s own scalp. The rear of the wig is created up of Machined wefts which allow for very good airflow and while this style might be somewhat heavier it really is quite durable and full at the crown area. This style is generally described or referred to as a Skin Top Portion.

Capless

Also an incredibly common construction strategy, a capless wig is usually  cost-effective on account of the simpler construction. It also has open machined wefts inside the rear of the wig which makes the wig both light and cool to wear. The hair within the crown area is typically teased just a little to help hide the wefting and this also gives the appearance of a great volume of hair in that area.

Monofillament (Mono Top)

This construction style uses a really light and translucent mesh in the crown area, which the hair is tied to. This gives a really realistic appearance, as the mesh is practically invisible so the wearer’s own scalp is visible in the part location though being worn. Mono top wigs are really versatile as the hair may be parted as required inside the Monofiliament location (referred to as totally free style). As the hair needs to be hand tied to the monofiliament, this construction  might be considerably much more expensive. Monofiliament can also be applied as a smaller strip only within the part area this is a lot more inexpensive than the full Mono Top nonetheless gives less versatility when styling.

Hand Tied

This method involves the hair being hand tied to a sheer base for instance a lace. This style is extremely comfy to wear as the lace is soft on the skin along with the cap will mould itself to the wearer’s head. The wigs is rather light and like the Full Mono Top wig is freestyling, so it can look incredibly natural. Nonetheless its delicate base calls for additional care to maintain.

Lace Front

As the name suggests the hair within the crown and hairline region is attached to a fine lace. This style requires some information or a professional to cut the lace to fit the wearer. The lace location is frequently attached making use of a powerful glue. This approach is no cost styling and inside the crown area like the Full Mono Top and Hand Tied wigs nonetheless the delicate nature of the lace makes it a lot more challenging to maintain. This method is also additional high priced because of the labour involved in its construction and isn’t as durable as other techniques.

Pony Tails & Hairpieces

Claw Clips, Drawstrings and Wig attachments

Pony Tails, Hairpieces and wigs are a great way to add some length, volume or colour to your own hair. They come in a large range of colours and styles and offer a number of different strategies for attaching the piece to your own hair. Below are a few of the additional common methods.

Claw Clip

This piece has a clip attached to the inside of the hairpiece, which can simply be clipped to the wearer’s own ponytail or small Bun. This strategy is fairly secure nevertheless clients with extremely thin or fine hair may well have trouble creating a reasonable Bun for the piece to attach to.

Drawstring:

As implied by the name these pieces have a string that can be drawn tight soon after placing the piece over a Bun or Pony tail of your own hair. This technique is quite secure and a good option for clients with thin or fine hair who might have trouble creating a larger Bun for use with Claw Clip Attachments.

¾ Wigs and Falls

These pieces are much larger than the Hairpieces or Ponytails and are designed to add much  more volume and length to your own hair. They sit on the top of the head from the crown back and are held in with combs and clips that are attached to the piece. The front of the piece is usually camouflaged by brushing a small amount of your own hair backwards over the top of the piece or with a Head band. Generally the colour wants to be close to the wearers own hair colour to ensure that the piece blends in.

 

Extensions Application Methods

Wefts and Clip ins

We have in stock Human Hair extensions and Human Hair Wefts. You’ll be able to purchase a set of Human hair clip in extensions that are a set of hair pieces that have already toupee clips attached ready to use.

Alternatively, you are able to purchase a weft which usually relates to a human hair extension that is one continuous piece sold in 100 gram lots but do not have toupee clips pre attached. Generally these wefts are doubled over (or tripled over to for greater bulk) stitched together and then cut into the desired width to suit your requirements. They could be applied in various ways.

1. Glued to your own hair using a product like our Liquid Gold Bonding Glue. (This product is designed to glue hair to hair and not skin).

2. Have loop combs/toupee clips sewn onto them and then clipped into your own hair. Weaving thread and needles are also listed on our website)

3. Sewn into your hair with Weaving Thread and Needle by making a horizontal braid from one side of your head to the other.

4.Micro rings may also be sewn on to the weft inside the desired points much like you would with the toupee clips and then the rings might be crimped onto your own hair using the pliers designed for these rings – Note it is advisable to purchase the latch hook to assist draw your hair by means of the micro ring when applying the wefts in this manner.

What is the difference between Wefts and Clip in Hair Extensions

We have in stock Human Hair Extensions in both a pre made ready to wear clip in and plain Human Hair Wefts. Human hair clip in extensions have already been cut into suitable sized pieces and had toupee clips attached to them so they are ready and easy to use – Just simply clip them in to your own hair for an instant lift to colour length and volume.

Alternatively, you may purchase a weft.  Wefts can be made using human hair or synthetic fibres and are basically a long continuous track that has the hair attached to it (much like a Hawaiian Grass skirt).  This continuous piece is sold in 100 gram lots but do not have toupee clips pre attached. Generally these wefts are doubled over (or tripled over to for greater bulk) stitched together and then cut into the desired width to suit your requirements. Once cut to size they can be applied using various methods from gluing them in to sewing them in using weaving thread (these methods are discussed below).

Returns and Exchange Policy.

Purchasing your hair extensions online can be a little difficult  from time to time particularly as colours might display differently on your computer screen.  At Hair-Extensions-Australia we appreciated this and attempt to make it as uncomplicated as possible for our customers to exchange or return their hair extensions.

When you wish to exchange your hair extensions, Hair – Extensions – Australia gives a full 100% credit of the purchase price of the hair extensions excluding postage.  This will then be applied to your new order.

With the case of a refund Hair-Extensions-Australia offer a 85% refund on the purchase price excluding postage if you are not 100% satisfied with the quality or colour.

Returns / Exchanges Will not be accepted without having an RA Number and any item received without an RA Number supplied by Hair-Extensions-Australia may be returned to sender.  A RA number can be obtained by email or phone.

Return / Exchange requests need to be organised within three days of taking delivery and need to conform to the conditions listed below.

 

Special Orders

In the event you are looking for a particular piece that you cannot find on our website, Hair-Extensions-Australia will specially order a piece for you. It may take up to 3 weeks depending on the manufacturer. A 30% Deposit is needed to be paid upfront and the balance payable once the item is ready to be dispatched.

 

Privacy

HairWigs.com.au respects and protects the privacy of its users. Information is only used for processing your order and communicating with you if necessary during the process. All information is safely and securely stored. Please refer to our Privacy Policy for further information.

 

The best way to place an Order?

There are two methods to place an order:

1. On the net at www.HairWigs .com.au

You are able to place an order on our totally secure web page. We provide a secured online purchasing system through our online shopping site wigsonline.com.au.  So simply browse our internet site to find the item you would like to buy. Once you have decided on a product, add the item to the cart , follow the prompts and fill in all required shipping and billing details. As soon as the order is placed you will receive a confirmation e-mail at the email address you supplied. Should you do not receive an email, you may have entered your e-mail incorrectly or it might have been moved to your spam folder by your email program. If you have not received your confirmation email please contact us on 1300 797579 or via email at sales@hairwigs .com.au for confirmation.

2. Over the Phone

Call us on our toll free number 1300 797 579. Our sales representatives are always happy to provide any advice and to process an order for you. We realize that not every person is comfortable in placing an order over the internet and some times you may need a few questions answered before making you r purchase.

When you order has been placed it’ll be processed by the next working day. An internet tracking number will be sent to your e-mail once the order has been shipped so you can track its delivery online.

 

Delivery and Shipping

All purchases are packed in poly white bags with the sender stated as Buy it all Online and not Hair-Extensions-Australia to safeguard your privacy. A tax invoice will also accompany the parcel or may be emailed to you.

 

Domestic Delivery

Our key freight carrier for purchases inside Australia is Austpost Eparcel. This is a door to door service which includes delivery to Post Office Boxes. Parcels must be signed for and in situations where nobody is available to sign for the parcel a card might be left at the address with the details of the nearest Post Office where the parcel will be left for you to collect.

Delivery inside Australia will take approximately one to four working days depending on the location and within the next day delivery network.

 

International Delivery

Hair-Extensions-Australia uses a Courier Service for International deliveries. This is actually a Door to Door courier service and will not deliver to a P O Box. All deliveries via Courier demand a signature on delivery. In case you need to have your parcel to be sent to a PO BOX please contact us via e-mail at sales@Hairwigs .com

If needed we can dispatch your purchase via International Insured Airmail which can take up to 15 working days but has no internet traceable service.

An invoice for your purchase may accompany your goods or be emailed to you, and conforming to Australian Taxation Laws your invoice will be listed in Australian Dollars as your transaction was completed in Australia.

International deliveries may be subjected to inspection by Customs and may attract Duties or Taxes as charged by Customs.  Hair-Extensions-Australia  has no control over this or any customs duties/taxes charged to you as the receiver.

Delivery via courier service usually takes 4 -5 working days with full traceability.

 

Shipping Charges

Location Shipping of first item Additional items
 

Within Australia

 

$12.00

 

$0.00

 

New Zealand

 

$25.00

 

$5.00

 

All other international*

 

$30.00

 

$7.50

** Free Delivery for all purchases over $99 within Australia **

*Shipping charges are approximate and can vary slightly depending on your location

 

Payment Options

Visa

MasterCard

Pay Pal

Amex

Money Order – (Australian customers only)

Direct Deposit